
Symbl.ai is a leading provider of real-time AI solutions for conversational data, offering products like intelligent voice agents, call scoring, and real-time assist. Their platform leverages advanced machine learning to analyze conversations, providing actionable insights that enhance customer experience and operational efficiency. With a focus on automation and compliance, Symbl.ai helps businesses reduce costs, improve customer satisfaction, and streamline interactions. The company has gained traction across various industries, positioning itself as a key player in the conversational AI market.

Symbl.ai is a leading provider of real-time AI solutions for conversational data, offering products like intelligent voice agents, call scoring, and real-time assist. Their platform leverages advanced machine learning to analyze conversations, providing actionable insights that enhance customer experience and operational efficiency. With a focus on automation and compliance, Symbl.ai helps businesses reduce costs, improve customer satisfaction, and streamline interactions. The company has gained traction across various industries, positioning itself as a key player in the conversational AI market.
What they do: Conversational intelligence platform offering real-time and post-call AI for voice, video, and text (APIs, SDKs, pretrained conversation models, summaries, call scoring, trackers)
Founding / HQ: Founded 2018; headquartered in Seattle, Washington
Founders / leadership: Surbhi Rathore (CEO & co-founder) and Toshish Jawale (CTO & co-founder)
Funding (latest): Series A Nov 5, 2021; total disclosed funding ~$23.62M (other reports up to ~$28.5M)
Conversational AI / conversation intelligence for enterprises
2018
Software / Conversational AI
Series A announced Nov 5, 2021
Seed round announced Oct 30, 2020