SylloTips
SylloTips is an AI-powered platform founded in 2023 in Rome, specializing in capturing and leveraging a company's undocumented knowledge. It acts as a human-in-the-loop AI solution that learns from top employees to automate tasks and answer questions. Key products include Sybil and Smart Ticketing. SylloTips aims to improve IT service desk efficiency by reducing tier 1 requests by up to 75%, increasing agent productivity by 40%, decreasing customer response times to 3-5 minutes, and cutting onboarding training time by 50%. The platform integrates with over 200 data sources and enterprise apps, with a strong focus on security, GDPR compliance, and data encryption. They have secured €450k in funding and have over 10 major clients and 2000+ active users.
SylloTips
SylloTips is an AI-powered platform founded in 2023 in Rome, specializing in capturing and leveraging a company's undocumented knowledge. It acts as a human-in-the-loop AI solution that learns from top employees to automate tasks and answer questions. Key products include Sybil and Smart Ticketing. SylloTips aims to improve IT service desk efficiency by reducing tier 1 requests by up to 75%, increasing agent productivity by 40%, decreasing customer response times to 3-5 minutes, and cutting onboarding training time by 50%. The platform integrates with over 200 data sources and enterprise apps, with a strong focus on security, GDPR compliance, and data encryption. They have secured €450k in funding and have over 10 major clients and 2000+ active users.