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SurveySensum
SurveySensum is an AI-enabled customer feedback platform that offers a comprehensive suite of survey software including NPS, CES, and CSAT tools. It enables businesses across industries such as…
SurveySensum
SurveySensum is an AI-enabled customer feedback platform that offers a comprehensive suite of survey software including NPS, CES, and CSAT tools. It enables businesses across industries such as…
TL;DR
Product: AI-enabled customer feedback platform (NPS, CES, CSAT) with omnichannel surveys and AI text analytics
Founding year: 2018
Founders: Rajiv Lamba and Tanuj Diwan
Headquarters: Gurugram, Haryana, India
Customers / scale: Trusted by over 500 companies; 8M+ surveys in 40+ countries (as stated)
Company Overview
Problem Domain
Customer experience management and survey-based feedback analysis
Founded
2018
Industry
Customer feedback / Experience management
Funding Track Record
Single recorded non-equity assistance entry listed on Crunchbase; amount and announced date not disclosed.