Surveypal
Surveypal is a customer feedback and customer experience management platform that enables organizations to systematically collect, analyze, and act on customer feedback across multiple channels. The company offers two main products: the Survey Tool, which allows for customizable, multi-channel survey creation and distribution, and the CXM platform, which consolidates feedback from various sources and uses AI-powered text and sentiment analysis to provide deep insights. Surveypal's solutions help businesses proactively improve customer satisfaction and loyalty by uncovering root causes and enabling strategic decision-making. The platform is cloud-based, GDPR-compliant, and trusted by over 600 companies worldwide, with ISO 27001 certification. Surveypal operates with a subscription-based business model, charging based on responses for the Survey Tool and a monthly fee for the CXM platform, supporting unlimited users and integrations with systems like Zendesk, Salesforce, and Genesys.
Surveypal
Surveypal is a customer feedback and customer experience management platform that enables organizations to systematically collect, analyze, and act on customer feedback across multiple channels. The company offers two main products: the Survey Tool, which allows for customizable, multi-channel survey creation and distribution, and the CXM platform, which consolidates feedback from various sources and uses AI-powered text and sentiment analysis to provide deep insights. Surveypal's solutions help businesses proactively improve customer satisfaction and loyalty by uncovering root causes and enabling strategic decision-making. The platform is cloud-based, GDPR-compliant, and trusted by over 600 companies worldwide, with ISO 27001 certification. Surveypal operates with a subscription-based business model, charging based on responses for the Survey Tool and a monthly fee for the CXM platform, supporting unlimited users and integrations with systems like Zendesk, Salesforce, and Genesys.