
Supportomate provides an AI-powered call-center representative designed to significantly reduce operational costs for businesses, particularly in the insurance sector. Their solution utilizes conversational linguistics to engage in human-like conversations across various industries, offering 24/7 answering services. The AI can onboard customers, upsell products, answer questions, and provide customer service, with a rapid setup time of under 15 minutes. Supportomate's technology focuses on natural language understanding and the ability to comprehend implicit conversational cues, aiming to deliver a more human-like interaction than traditional chatbots. They also emphasize their own use of the technology as a demonstration of its value and effectiveness.

Supportomate provides an AI-powered call-center representative designed to significantly reduce operational costs for businesses, particularly in the insurance sector. Their solution utilizes conversational linguistics to engage in human-like conversations across various industries, offering 24/7 answering services. The AI can onboard customers, upsell products, answer questions, and provide customer service, with a rapid setup time of under 15 minutes. Supportomate's technology focuses on natural language understanding and the ability to comprehend implicit conversational cues, aiming to deliver a more human-like interaction than traditional chatbots. They also emphasize their own use of the technology as a demonstration of its value and effectiveness.
Founded: 2018
Headquarters: Lansing, Michigan, USA
Product: Autonomous voice- and text-based call-center agents
Target customers: Enterprises and insurance carriers
Employees (reported): 2
Call-center automation, customer service and sales automation for enterprises and insurance carriers.
2018
Customer service / AI-driven call center
“Has participated in accelerators (Proto Accelerator, MassChallenge)”