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SupportLogic
SupportLogic is a leader in support experience management, providing a platform that leverages AI to enhance customer support operations. Their products, including Cognitive AI Cloud and various AI…
SupportLogic
SupportLogic is a leader in support experience management, providing a platform that leverages AI to enhance customer support operations. Their products, including Cognitive AI Cloud and various AI…
TL;DR
Headquarters: San Jose, California
Product: AI-driven support experience (SX) management platform
Founded: 2016
Recent round: Series B, $50M (Oct 12, 2021)
Notable customers: Salesforce, Qlik, Nutanix, Rubrik, Snowflake
Company Overview
Problem Domain
Customer support / support experience management to reduce escalations and churn.
Founded
2016
Industry
Customer Experience / Enterprise Software
Funding Track Record
$50,000,000
Investor Signal
“Backed by repeat venture investors including General Catalyst, WestBridge Capital, Emergent Ventures, and Sierra Ventures”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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