
Superorder is an AI-driven review and survey platform designed for restaurants, enabling them to leverage customer feedback to enhance their online reputation and increase revenue. The platform offers features such as real-time feedback, AI-generated responses, and operational insights, which help restaurants manage their customer interactions effectively. With over 3 million annual reviews processed and a client gross merchandise volume exceeding $10 billion, Superorder positions itself as a leader in the restaurant technology space, focusing on customer engagement and operational efficiency.

Superorder is an AI-driven review and survey platform designed for restaurants, enabling them to leverage customer feedback to enhance their online reputation and increase revenue. The platform offers features such as real-time feedback, AI-generated responses, and operational insights, which help restaurants manage their customer interactions effectively. With over 3 million annual reviews processed and a client gross merchandise volume exceeding $10 billion, Superorder positions itself as a leader in the restaurant technology space, focusing on customer engagement and operational efficiency.
Category: AI-driven restaurant platform (reputation, surveys, order & delivery tools)
Founded: 2019
Founder: Raghav Poddar
Employees: 33
Reported funding: $12.5M total (includes $10M Series A)
Customers / scale: Claims: 1,500+ restaurants; millions of annual reviews processed
Reputation management, customer feedback capture, delivery profitability reconciliation, and order/operations management for restaurants.
2019
Restaurant technology / SaaS
$10,000,000
Participation from angel investors including Michael Seibel, Kyle Vogt, Jonathan Swanson, James Beshara, and others; company press also references a $10M Series A (company materials list a Nov 3, 2024 announcement).
“Led by Foundation Capital with participation from notable angel investors (signals VC and strategic angel backing)”