
Stylo is a Zendesk AI product suite designed to enhance agent and customer interactions. The company offers AI-powered tools that automate repetitive support tasks, aiming to give teams more time. Key features include drafting responses that match brand voice, leveraging integrations like Shopify for context, and translating, scoring, and summarizing calls. They also provide Scribe and Scorecard to build and improve knowledge bases. Stylo's business model appears to be SaaS, with pricing starting at $15 per agent per month, offering different tiers with varying app allowances and features. Customers highlight significant time savings, improved response quality, and the app's effectiveness and value for money.

Stylo is a Zendesk AI product suite designed to enhance agent and customer interactions. The company offers AI-powered tools that automate repetitive support tasks, aiming to give teams more time. Key features include drafting responses that match brand voice, leveraging integrations like Shopify for context, and translating, scoring, and summarizing calls. They also provide Scribe and Scorecard to build and improve knowledge bases. Stylo's business model appears to be SaaS, with pricing starting at $15 per agent per month, offering different tiers with varying app allowances and features. Customers highlight significant time savings, improved response quality, and the app's effectiveness and value for money.
Product: Zendesk-focused AI suite (Assist, Voice, Sentiment Scores, Scribe, Scorecard)
Business model: SaaS with pricing tier noted at $15 per agent/month
Founded: 2020–2022 (sources list both 2020 and 2021/2022)
Team size: ~35 employees (profile figure)
Funding: $3,000,000 total; last round Seed (2022-10-19) with investors including Matchstick Ventures
Customer support automation and knowledge management for Zendesk-based teams
2020
Administrative Services
Investors listed include Caffeinated Capital, Converge, Matchstick Ventures, VITALIZE Venture Capital
“Contains participation from early-stage investors including Matchstick Ventures and others”