
Stratifyd is an AI-powered analytics platform that is built around the customer feedback loop to enable enterprise companies to transform structured and unstructured human textual data found in call center platforms, surveys, product reviews, CRM systems, and interactive chat sessions and other omnichannel sources into immediately actionable insights. This allows the business to take action of insights from any customer feedback or data set. These insights will lead to increased customer retention, improved products and services, and increased revenue. It was founded in 2015 and is based in Charlotte, North Carolina.

Stratifyd is an AI-powered analytics platform that is built around the customer feedback loop to enable enterprise companies to transform structured and unstructured human textual data found in call center platforms, surveys, product reviews, CRM systems, and interactive chat sessions and other omnichannel sources into immediately actionable insights. This allows the business to take action of insights from any customer feedback or data set. These insights will lead to increased customer retention, improved products and services, and increased revenue. It was founded in 2015 and is based in Charlotte, North Carolina.
Product: AI-powered experience analytics platform for structured and unstructured customer, employee, and patient data
Founded / HQ: 2015; Charlotte, North Carolina
Founder: Derek Wang
Recent funding: $10M Series B3 led by Georgian
Total funding (reported): $61,200,000 USD
Customer experience (CX), contact center analytics, digital experience, healthcare experience analytics, brand analytics
2015
SaaS, Experience Analytics
$10,000,000
Press release states Georgian expanded its investment and led a $10M Series B3 round; other reports list Arsenal Growth Equity among Series B investors.
“Georgian led a $10M Series B3 and expanded its investment; Arsenal Growth Equity listed among Series B investors”