Squelch
Squelch is the customer experience optimization solution that instantly delivers the most relevant, context-rich intelligence to agents when and where it is needed most, enhancing the customer experience while maximizing a team's productivity. Squelch is the whip-smart, lightning-fast super-sidekick designed specifically for customer support and success heroes. Squelch was founded on 2015 and is headquartered in Redwood City, California.
Squelch
Squelch is the customer experience optimization solution that instantly delivers the most relevant, context-rich intelligence to agents when and where it is needed most, enhancing the customer experience while maximizing a team's productivity. Squelch is the whip-smart, lightning-fast super-sidekick designed specifically for customer support and success heroes. Squelch was founded on 2015 and is headquartered in Redwood City, California.
TL;DR
What they do: Customer experience / service intelligence that surfaces context-rich insights for support agents
Headquarters: Redwood City, California, United States
Founded: 2015
Notable funding: $8M Series A (May 2018)
Employee range (reported): About 2–10 (reported 5)
Company Overview
Problem Domain
Customer experience / customer service intelligence
Founded
2015
Industry
Customer experience / SaaS
Funding Track Record
$8,000,000
Announced launch from stealth alongside Series A
20000000.00
Total funding amount reported as 20000000.00 USD with last funding date 2019-04-03
Investor Signal
“Shasta Ventures; Correlation Ventures”