Spitch
Spitch helps contact centers automate and improve customer and agent interactions using conversational AI. The company delivers an omnichannel Conversational AI platform and professional services that combine voice and text virtual assistants, speech analytics, voice biometrics, knowledge agents, and agent assist tools. Spitch integrates proprietary conversational technology with third-party LLMs/GenAI (hyperscalers and customer models), supports low-code/no-code application building, and connects with platforms like Salesforce, Genesys, Zendesk, Twilio, and cloud providers (AWS, Azure, Google Cloud). The platform supports secure cloud, hybrid, and on-premises deployments to address data privacy and regulatory requirements such as GDPR and the EU AI Act. Spitch serves industries including banking, insurance, healthcare, public sector, utilities, and retail and pairs strategic consulting with implementation to drive contact center transformation.
Spitch
Spitch helps contact centers automate and improve customer and agent interactions using conversational AI. The company delivers an omnichannel Conversational AI platform and professional services that combine voice and text virtual assistants, speech analytics, voice biometrics, knowledge agents, and agent assist tools. Spitch integrates proprietary conversational technology with third-party LLMs/GenAI (hyperscalers and customer models), supports low-code/no-code application building, and connects with platforms like Salesforce, Genesys, Zendesk, Twilio, and cloud providers (AWS, Azure, Google Cloud). The platform supports secure cloud, hybrid, and on-premises deployments to address data privacy and regulatory requirements such as GDPR and the EU AI Act. Spitch serves industries including banking, insurance, healthcare, public sector, utilities, and retail and pairs strategic consulting with implementation to drive contact center transformation.
