
Solvvy is a machine learning startup reinventing the customer experience. Its first product, Solvvy for Support, delivers a better self-service platform that improves customer satisfaction and decreases costs for businesses. This intelligent NLP solution is the first customer support SaaS application based on Solvvy’s powerful answer graph technology. Solvvy deploys in days and delivers immediate financial returns for business. Solvvy is already trusted by leading brands including UpWork, TaskRabbit, Rover.com, DoubleDutch, Automattic and others. The company was founded by esteemed technologists Mehdi Samadi and Justin Betteridge and serial entrepreneur/CEO, Mahesh Ram. Solvvy is fortunate to be backed by leading Silicon Valley investors

Solvvy is a machine learning startup reinventing the customer experience. Its first product, Solvvy for Support, delivers a better self-service platform that improves customer satisfaction and decreases costs for businesses. This intelligent NLP solution is the first customer support SaaS application based on Solvvy’s powerful answer graph technology. Solvvy deploys in days and delivers immediate financial returns for business. Solvvy is already trusted by leading brands including UpWork, TaskRabbit, Rover.com, DoubleDutch, Automattic and others. The company was founded by esteemed technologists Mehdi Samadi and Justin Betteridge and serial entrepreneur/CEO, Mahesh Ram. Solvvy is fortunate to be backed by leading Silicon Valley investors
Founded: 2013
Headquarters: San Mateo, California
Product: AI-driven self-service / conversational support platform (NLP, answer graph)
Acquisition: Acquired by Zoom (May 2022)
Total funding (pre-acquisition): $16.5M (approx.), Series A $12M (Oct 23, 2017)
Customer support automation, conversational AI, self-service knowledge automation
2013
Customer support software / conversational AI
$12,000,000
Series A included participation from True Ventures, Signatures Capital, and Pear VC
“Raised venture funding including a $12M Series A led by Scale Venture Partners; investors also included True Ventures, Signatures Capital, and Pear VC”