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Solidroad
Increase CSAT without increasing cost with the AI QA & training platform that reviews 100% of your customer conversations. Generate individualized training simulations for human reps and refinement…
Solidroad
Increase CSAT without increasing cost with the AI QA & training platform that reviews 100% of your customer conversations. Generate individualized training simulations for human reps and refinement…
TL;DR
What they do: AI QA & training platform that reviews 100% of customer conversations to improve CSAT and generate individualized training simulations
Headquarters: Dublin, Ireland
Founders / leadership: Mark Hughes (Co‑Founder & CEO), Patrick Finlay (Co‑Founder & CTO)
Recent funding: Series A $25M (led by Hedosophia); prior seed $6.5M (led by First Round Capital)
Stage / size: Post‑seed / Series A; ~12 employees (earlier snapshot)
Company Overview
Problem Domain
Customer experience (CX) quality assurance, onboarding and training for customer-facing and sales teams
Industry
Enterprise software / Customer experience (CX) software
Funding Track Record
$6.5M
$25M
Series A lists participation from First Round Capital, Y Combinator, and Sony Innovation Fund
Investor Signal
“Backed by institutional investors including Hedosophia and First Round Capital; participation from Y Combinator and Sony Innovation Fund”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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