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Solidroad helps companies improve customer experience and agent performance by reviewing every customer conversation and delivering targeted training. It uses AI to automatically score interactions…

Solidroad helps companies improve customer experience and agent performance by reviewing every customer conversation and delivering targeted training. It uses AI to automatically score interactions…
Product: AI-driven QA and training platform that reviews 100% of CX interactions and generates individualized training
Founders: Mark Hughes (CEO) and Patrick Finlay (CTO)
Funding: Seed $6.5M (Jun 2025); Series A $25M (Apr 16, 2026); reported total ≈ $33M
Customers / scale: Used by enterprise CX and sales teams; over 1,000 active users (reported)
Compliance: Claims SOC 2 and ISO 27001 certifications
Customer experience (CX) quality assurance, agent training, and automation for support and sales teams.
2023
Administrative Services
6500000
Reported seed round announced June 5, 2025
25000000
Series A announced April 16, 2026
“Includes participation from First Round Capital, Y Combinator, and Sony Innovation Fund”
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