Solgari
Solgari is a SaaS company that transforms Microsoft Teams and Dynamics 365 into an AI-powered, omnichannel customer engagement platform. It offers a native Microsoft-certified contact center application that integrates voice, messaging, intelligent routing, and AI assistance directly into Microsoft tools without complex integrations. The platform supports multiple communication channels including WhatsApp, SMS, Facebook Messenger, voice, email, and web chat, all managed from a single interface. Solgari leverages AI for skills-based routing, sentiment analysis, conversation summaries, language translation, and chatbot automation to improve customer service efficiency and agent productivity. It is built on Microsoft Azure, available on Microsoft Marketplace, and trusted by customers and partners in 46 countries across industries such as healthcare, financial services, retail, manufacturing, and government. The company offers flexible carrier options and seamless CRM integration with Dynamics 365, Salesforce, HubSpot, and ServiceNow. Solgari has demonstrated traction by supporting over 1.8 million ticketed attendees at 50 major events and 200+ private events with over 2 million guests in 2024, enabling rapid deployment and improved customer experience.
Solgari
Solgari is a SaaS company that transforms Microsoft Teams and Dynamics 365 into an AI-powered, omnichannel customer engagement platform. It offers a native Microsoft-certified contact center application that integrates voice, messaging, intelligent routing, and AI assistance directly into Microsoft tools without complex integrations. The platform supports multiple communication channels including WhatsApp, SMS, Facebook Messenger, voice, email, and web chat, all managed from a single interface. Solgari leverages AI for skills-based routing, sentiment analysis, conversation summaries, language translation, and chatbot automation to improve customer service efficiency and agent productivity. It is built on Microsoft Azure, available on Microsoft Marketplace, and trusted by customers and partners in 46 countries across industries such as healthcare, financial services, retail, manufacturing, and government. The company offers flexible carrier options and seamless CRM integration with Dynamics 365, Salesforce, HubSpot, and ServiceNow. Solgari has demonstrated traction by supporting over 1.8 million ticketed attendees at 50 major events and 200+ private events with over 2 million guests in 2024, enabling rapid deployment and improved customer experience.
