
Snaps is a Conversational Automation Platform for eCommerce. Top eCommerce brands, including Lane Bryant, Live Nation, General Assembly, Clairol, Nioxin and others, use Snaps' enterprise solution to drive more revenue, improve agent efficiency, and increase customer satisfaction.

Snaps is a Conversational Automation Platform for eCommerce. Top eCommerce brands, including Lane Bryant, Live Nation, General Assembly, Clairol, Nioxin and others, use Snaps' enterprise solution to drive more revenue, improve agent efficiency, and increase customer satisfaction.
What they do: Conversational automation platform for e‑commerce and marketing
Notable customers: Lane Bryant, Live Nation, Clairol, Nioxin
Exit: Acquired by Quiq (announced April 2021)
Total funding (reported): $13M
Founded / HQ: Founded ~2010; based in New York, NY
E‑commerce customer engagement and conversational marketing
2010
Conversational commerce / marketing technology
$6M
Series A announced to expand Conversational Marketing Cloud
“Signal Peak Ventures led Series A”