smartQED
smartQED provides a visual workspace for collaborative incident and problem analysis, utilizing AI-powered recommendations to accelerate resolution. Their patented technology, embodied in 'Investigation Maps™', allows teams to visualize issues, organize causes and evidence, and collaborate in real-time. The integrated Recommendation Engine, powered by machine learning, analyzes past incidents to suggest likely causes and solutions for new problems. This platform aims to reduce Mean Time To Resolution (MTTR) by up to 50%, increase team productivity by 30%, and facilitate knowledge reuse. smartQED serves operations, support, SRE, and DevOps teams across various domains, offering a SaaS solution with tiered pricing and integrations with tools like Slack and Jira. They were founded by industry veterans and are based in Silicon Valley.
smartQED
smartQED provides a visual workspace for collaborative incident and problem analysis, utilizing AI-powered recommendations to accelerate resolution. Their patented technology, embodied in 'Investigation Maps™', allows teams to visualize issues, organize causes and evidence, and collaborate in real-time. The integrated Recommendation Engine, powered by machine learning, analyzes past incidents to suggest likely causes and solutions for new problems. This platform aims to reduce Mean Time To Resolution (MTTR) by up to 50%, increase team productivity by 30%, and facilitate knowledge reuse. smartQED serves operations, support, SRE, and DevOps teams across various domains, offering a SaaS solution with tiered pricing and integrations with tools like Slack and Jira. They were founded by industry veterans and are based in Silicon Valley.