
SmartMessage offers an all-in-one omnichannel marketing platform designed to enhance audience engagement through personalized experiences across various channels including email, SMS, push notifications, and chatbots. Their core products include Campaign Manager for creating tailored campaigns, Audience Manager for customer data management and segmentation, Journey Manager for automating customer journeys, Conversation Manager for AI-powered chatbots, and OTP Manager for secure customer verification. Founded in 2005, the company has 19+ years of experience and boasts 100 employees, serving over 500 customers in more than 20 countries. Their business model is SaaS, focused on providing a streamlined, efficient, and cost-effective solution for businesses to manage their marketing activities and improve customer relationships.

SmartMessage offers an all-in-one omnichannel marketing platform designed to enhance audience engagement through personalized experiences across various channels including email, SMS, push notifications, and chatbots. Their core products include Campaign Manager for creating tailored campaigns, Audience Manager for customer data management and segmentation, Journey Manager for automating customer journeys, Conversation Manager for AI-powered chatbots, and OTP Manager for secure customer verification. Founded in 2005, the company has 19+ years of experience and boasts 100 employees, serving over 500 customers in more than 20 countries. Their business model is SaaS, focused on providing a streamlined, efficient, and cost-effective solution for businesses to manage their marketing activities and improve customer relationships.
Founded: 2005 (Istanbul, Türkiye)
Product: Omnichannel marketing & customer experience platform (email, SMS, push, WhatsApp, chatbots, CDP, campaign/journey managers)
Business model: SaaS with on-premise, cloud, and hybrid deployments
Employees: About 92–100
Funding: Series B announced Apr 16, 2019; investors include 212, Endeavor Catalyst, Ak Portfoy, Bossa Invest
Marketing technology and customer experience for large B2B clients requiring omnichannel orchestration and integration with enterprise systems.
2005
Martech / Customer Experience Software
Investors listed for this round include 212, Endeavor Catalyst, Ak Portfoy, and Bossa Invest
“Institutional investors (212, Endeavor Catalyst, Ak Portfoy, Bossa Invest) participated in reported Series B”