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Smart Tribune
Smart Tribune is a SaaS company providing an AI-powered customer service platform that includes chatbots, dynamic FAQs, knowledge bases, and decision trees. Their platform enhances customer autonomy…
Smart Tribune
Smart Tribune is a SaaS company providing an AI-powered customer service platform that includes chatbots, dynamic FAQs, knowledge bases, and decision trees. Their platform enhances customer autonomy…
TL;DR
Headquarters: Paris, France
Founded: 2011
Product: AI-driven customer self-service: dynamic FAQs, chatbots, knowledge management, agent assistance
Customers / Scale: Serving enterprise clients across ~50 countries; 4M daily users (company-reported)
Recent funding: Series A (~€8M) in March 2023
Company Overview
Problem Domain
Customer service automation and enterprise knowledge management
Founded
2011
Industry
SaaS, Customer Experience / CX Software
Funding Track Record
€8,000,000
Participation from La Poste Ventures (operated by XAnge)
Investor Signal
“Led by Elevation Capital Partners with participation from La Poste Ventures (operated by XAnge)”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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