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Smart Tribune is a SaaS company providing an AI-powered customer service platform that includes chatbots, dynamic FAQs, knowledge bases, and decision trees. Their platform enhances customer autonomy…

Smart Tribune is a SaaS company providing an AI-powered customer service platform that includes chatbots, dynamic FAQs, knowledge bases, and decision trees. Their platform enhances customer autonomy…
Founded: 2011
Headquarters: Paris, Île-de-France, France
Product: AI-enabled customer self-service platform (FAQs, chatbots, knowledge base, decision trees)
Series A: €8M (announced March 2023)
Customers / Scale: Serving 150+ companies; ~4M daily users
Customer service automation and knowledge management
2011
Administrative Services
€8,000,000
Round announced March 2023 to accelerate AI R&D and international expansion
“Elevation Capital Partners; XAnge; La Poste Ventures”
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