
Simplify Reality, conceptualized and created in Los Angeles, California in May 2017, is an ingenious way to automate Customer Support. It brings the practical application of Artificial Intelligence & Machine Learning to customer service operations. It is striving to revolutionize the traditional way of handling customer’s interaction. The unique proprietary solution of ours helps in integrating all the incoming text-based communications (Email, SMS, WhatsApp, FB, Twitter etc.) into one platform. Our solution then recommends the best possible answer or sends an automated reply based on a unique set of algorithms used to train our model. Presently when the mode of communication amongst individual keeps on changing, be rest assured that our solution will adapt to these changes and keep your customer experience top notch!!

Simplify Reality, conceptualized and created in Los Angeles, California in May 2017, is an ingenious way to automate Customer Support. It brings the practical application of Artificial Intelligence & Machine Learning to customer service operations. It is striving to revolutionize the traditional way of handling customer’s interaction. The unique proprietary solution of ours helps in integrating all the incoming text-based communications (Email, SMS, WhatsApp, FB, Twitter etc.) into one platform. Our solution then recommends the best possible answer or sends an automated reply based on a unique set of algorithms used to train our model. Presently when the mode of communication amongst individual keeps on changing, be rest assured that our solution will adapt to these changes and keep your customer experience top notch!!
Headquarters (from snapshot): Los Angeles, California
Founded: May 2017
Product focus: AI/ML automation for text-based customer support across channels
Employee count (snapshot): 8
Reported total funding: 2,150,000.00 USD (last reported 2018-12-01)
Customer support automation and multichannel text communication management
2017
2150000.00 USD