
Sift AI provides AI-powered agents for social and community teams to listen, understand, and respond to customer conversations across platforms like Facebook, Instagram, X, Discord, and Telegram. Their product suite includes Questions Co-pilot for detecting and answering questions, Discover Page for engaging communities with forum-like searchability, and Modern Ops for managing customer responses across channels like Slack and Discord. Sift AI aims to cut through the noise of customer conversations, turning vast data streams into clear, actionable insights, enabling teams to scale their work more efficiently by automating common questions and providing AI-assisted responses.

Sift AI provides AI-powered agents for social and community teams to listen, understand, and respond to customer conversations across platforms like Facebook, Instagram, X, Discord, and Telegram. Their product suite includes Questions Co-pilot for detecting and answering questions, Discover Page for engaging communities with forum-like searchability, and Modern Ops for managing customer responses across channels like Slack and Discord. Sift AI aims to cut through the noise of customer conversations, turning vast data streams into clear, actionable insights, enabling teams to scale their work more efficiently by automating common questions and providing AI-assisted responses.
What they do: AI agents for social, community, and support teams to listen, triage, and respond across platforms
Founded: 2022
Headcount (approx.): 14 employees
Recent funding: $7.5M announced Nov 7, 2023
Community and social customer support, monitoring, and automation
2022
Artificial intelligence / Community & Social Support
5000000.00
7500000.00
Announced $7.5M funding round with named participating investors in coverage
“Investors named in coverage include Riot Ventures, Fika Ventures, First Resonance, Datum, Duro, and Earthrise Ventures.”