
Shopgenie is a SaaS company providing an all-in-one CRM and marketing platform specifically designed for auto repair shops. Their product suite includes tools such as an online booking tool, CRM, websites, reviews management, phone system, calendar, and AI-powered features like Jasmine AI to automate and optimize customer interactions. The platform helps auto repair shops increase appointments, improve customer retention, and grow revenue by consolidating multiple tools into one integrated system. Shopgenie serves over 1,500 independent auto repair shops in North America, offering a no-contract subscription model with tiered pricing plans. The company emphasizes customer support, rapid innovation, and a user-friendly yet powerful product to differentiate itself in a traditionally underserved market.

Shopgenie is a SaaS company providing an all-in-one CRM and marketing platform specifically designed for auto repair shops. Their product suite includes tools such as an online booking tool, CRM, websites, reviews management, phone system, calendar, and AI-powered features like Jasmine AI to automate and optimize customer interactions. The platform helps auto repair shops increase appointments, improve customer retention, and grow revenue by consolidating multiple tools into one integrated system. Shopgenie serves over 1,500 independent auto repair shops in North America, offering a no-contract subscription model with tiered pricing plans. The company emphasizes customer support, rapid innovation, and a user-friendly yet powerful product to differentiate itself in a traditionally underserved market.
What: Purpose-built CRM and marketing platform for independent auto repair shops
Founded / HQ: July 2022; Scottsdale, Arizona (legal name: Shop Accelerator Inc.)
Founders / leadership: Kieran O'Brien (Co‑founder & CEO), Cayden Phipps (Co‑founder & COO), Kevin Gordon (Co‑founder)
Funding: Raised across Pre‑Seed, Seed, Series A; Series A on 2023‑10‑01 led by OpenView; total funding reported as USD 7,000,000.00
Exit / ownership: Reported merged/acquired by Tekmetric (deal entry dated Oct 2024); site branded as 'Now Tekmetric Marketing'
Scheduling, lead attribution, customer communications, review generation and retention for auto repair shops
2022
Auto repair / Automotive SaaS (CRM & marketing)
Pre‑seed round reported on Jul 1, 2022
Seed round reported on Jun 15, 2023
Series A reported on Oct 1, 2023; Crunchbase/Dealroom pages show amounts obfuscated
“Backed by OpenView (Series A lead) and TechNexus Venture Collaborative (seed lead), with multiple angel/individual investors listed on public profiles; Dealroom/CMS entries show a Tekmetric acquisition/merger entry in Oct 2024.”