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SharpenCX
Sharpen is a cloud-based CCaaS (Contact Center as a Service) platform designed to empower mid-market businesses to deliver exceptional customer experiences. Founded in 2011, Sharpen focuses on…
SharpenCX
Sharpen is a cloud-based CCaaS (Contact Center as a Service) platform designed to empower mid-market businesses to deliver exceptional customer experiences. Founded in 2011, Sharpen focuses on…
TL;DR
Founded: 2011
Product: Cloud-native omnichannel CCaaS platform (agent-first) with AI-powered agent assistance
Headcount: 94 employees
Total funding: $47,700,000
Notable investor: TELEO Capital (controlling investment announced Dec 13, 2022)
Company Overview
Problem Domain
Customer experience and contact center operations (omnichannel engagement, agent assistance, analytics, and automation).
Founded
2011
Industry
Contact center software / CCaaS
Funding Track Record
Latest disclosed financing activity recorded as a Convertible Note on Aug 16, 2022.
TELEO Capital completed a controlling investment and appointed leadership following the transaction.
Investor Signal
“TELEO Capital completed a controlling investment (Dec 13, 2022); TELEO subsequently engaged in merger activity to combine Sharpen with other portfolio companies.”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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