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ServiceOcean
ServiceOcean offers software for inbound call centers and outbound sales. This software solution improves key figures and replaces queues in the service center, cold calls in sales, and waiting times…
ServiceOcean
ServiceOcean offers software for inbound call centers and outbound sales. This software solution improves key figures and replaces queues in the service center, cold calls in sales, and waiting times…
TL;DR
What they do: SaaS call-center and appointment-management software (inbound/outbound telephony, AI voicebots, virtual queuing, online appointments)
Founded: Circa 2013 (spun out of University of St. Gallen research)
Team size: Approximately 47 employees
Funding: Seed round reported; multiple investors named (amounts not disclosed)
Headquarters: European operations (locations include Aachen, Germany and St. Gallen, Switzerland)
Company Overview
Problem Domain
Contact center inefficiency, long customer wait times, and queue management for service centers, retail point-of-sale teams and sales organizations.
Founded
2013
Industry
SaaS / Contact Center Software
Funding Track Record
Crunchbase lists one Seed round with five investors; named investors include Five2Grow and Stefan Loacker.
Investor Signal
“Five2Grow; Stefan Loacker; FortyOne Group”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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