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ServiceOcean
ServiceOcean offers software for inbound call centers and outbound sales. This software solution improves key figures and replaces queues in the service center, cold calls in sales, and waiting times…
ServiceOcean
ServiceOcean offers software for inbound call centers and outbound sales. This software solution improves key figures and replaces queues in the service center, cold calls in sales, and waiting times…
TL;DR
Founded: 2013
Headquarters / origin: St. Gallen, Switzerland (founded out of University of St.Gallen research)
Product: AI-based callback and virtual-queue software for inbound contact centers (SO Callback)
Employees (approx.): 47
Known investors: Five2Grow; Stefan Loacker; Dr. Bernd Schopp
Company Overview
Problem Domain
Contact-center efficiency, call abandonment, queue management and appointment scheduling for service and sales teams.
Founded
2013
Industry
SaaS; contact-center software
Funding Track Record
Crunchbase lists one funding round (seed); detailed amount and dates not disclosed in provided evidence.
Investor Signal
“Investors include Five2Grow, Stefan Loacker, and Dr. Bernd Schopp (Dr. Bernd Schopp is named as investor and board member; Stefan Loacker is named as a business angel).”
Founders
What we do
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