
Serene is a fintech company that offers a comprehensive vulnerability management platform designed to empower financial institutions with proactive risk mitigation, regulatory compliance, and enhanced customer support. Their platform leverages advanced AI, behavioural science, and data analytics to identify, segment, and predict customer vulnerabilities, enabling personalised interventions that improve financial well-being and operational efficiency. Key products include SereneID for customer profiling, SereneScore for predictive insights, and SereneCare for tailored support. Serene serves sectors like retail banking and consumer credit, helping institutions comply with FCA regulations and deliver better customer outcomes while driving business value.

Serene is a fintech company that offers a comprehensive vulnerability management platform designed to empower financial institutions with proactive risk mitigation, regulatory compliance, and enhanced customer support. Their platform leverages advanced AI, behavioural science, and data analytics to identify, segment, and predict customer vulnerabilities, enabling personalised interventions that improve financial well-being and operational efficiency. Key products include SereneID for customer profiling, SereneScore for predictive insights, and SereneCare for tailored support. Serene serves sectors like retail banking and consumer credit, helping institutions comply with FCA regulations and deliver better customer outcomes while driving business value.
Sector: Fintech (vulnerability management for financial services)
Headquarters: London, United Kingdom
Founders: Savannah Price (Founder & CEO)
Product suite: SereneID, SereneScore, SereneVision, SereneCare
Known funding: £930,000 pre-seed led by Fuel Ventures; total funding reported USD 1,140,000
Customer vulnerability detection and management for financial services to reduce harm and meet regulatory obligations.
Financial services / Fintech
£930,000
Participants included NatWest Group, Oxford Seed Fund and angel investors.
“Led by Fuel Ventures with participation from NatWest Group and Oxford Seed Fund”