
Sentiment Search specialises in review insights for restaurants, coffee shops and cloud kitchens. We provide marketing teams, operations teams and guest experience teams with a range of sophisticated customer sentiment insights derived from review and social platforms. These industry-specialised metrics can be used to benchmark every aspect of a business against competitors, pinpoint weaknesses and ultimately improve online ratings.

Sentiment Search specialises in review insights for restaurants, coffee shops and cloud kitchens. We provide marketing teams, operations teams and guest experience teams with a range of sophisticated customer sentiment insights derived from review and social platforms. These industry-specialised metrics can be used to benchmark every aspect of a business against competitors, pinpoint weaknesses and ultimately improve online ratings.
What they do: Hospitality-focused review and customer-feedback insights platform using AI-driven sentiment analysis.
Core capabilities: Aggregates reviews, social and delivery channel feedback; competitor benchmarking; automated review replies.
Founding & HQ: Founded 2017 (Apr 8); headquartered in London, UK.
Leadership: Founder & CEO: Prithvi Dhanda; CTO: Ashley Williams.
Funding signal: Pre-seed round announced Nov 12, 2018; lead investors listed as Techstars and METRO Xcel.
Team size: Very small team (reported 1–10 employees; company snapshot lists 7).
Review and guest-experience management for hospitality businesses (restaurants, coffee shops, cloud kitchens).
2017
Hospitality (restaurants, coffee shops, cloud kitchens)
“Lead investors include Techstars and METRO Xcel (pre-seed round announced Nov 12, 2018).”