
Sentel is a leading communications analytics company providing the CA3 platform, a comprehensive, AI-powered unified communications analytics solution. CA3 integrates data from multiple communication channels including fixed line, mobile, Microsoft Teams video, chat, and more, offering real-time, cross-channel insights and detailed reporting. The platform is system-agnostic, supporting traditional PBX, VoIP, and unified communications systems, enabling businesses to optimize communication costs, improve operational efficiency, and enhance customer engagement. With over 27 years of industry experience, Sentel combines advanced AI, data modeling, and customizable dashboards to empower organizations across sectors such as healthcare, education, and remote working. The company emphasizes transparency, customer-centric innovation, and continuous support, positioning itself as a trusted partner in communications analytics.

Sentel is a leading communications analytics company providing the CA3 platform, a comprehensive, AI-powered unified communications analytics solution. CA3 integrates data from multiple communication channels including fixed line, mobile, Microsoft Teams video, chat, and more, offering real-time, cross-channel insights and detailed reporting. The platform is system-agnostic, supporting traditional PBX, VoIP, and unified communications systems, enabling businesses to optimize communication costs, improve operational efficiency, and enhance customer engagement. With over 27 years of industry experience, Sentel combines advanced AI, data modeling, and customizable dashboards to empower organizations across sectors such as healthcare, education, and remote working. The company emphasizes transparency, customer-centric innovation, and continuous support, positioning itself as a trusted partner in communications analytics.
Headquarters: Belfast, United Kingdom
Product: CA3 — real-time, system-agnostic unified communications analytics platform
Founded: 1998 (≈27 years experience)
CEO: Ger Connery
Employee count: 72
Unified communications analytics, communications cost and usage optimisation, operational reporting for multi-channel communications
1998
Communications analytics / Telecommunications
Pre-Seed round recorded with date in Jan 2022; amount and investor details not disclosed in provided evidence.