
ScaleVoice provides AI voice agents specifically designed for car dealerships to handle BDC outbound and inbound service calls. Their AI agents are trusted by dealerships to answer every sales and service phone call, aiming to increase sales and improve service CSI scores. The agents are capable of complex reasoning, maintaining long-term customer memory, and possess human-like voices. They integrate seamlessly with existing CRM, DMS, and phone systems, including Xtime and VinSolutions, by accessing them via API or UI. ScaleVoice also automates SMS, email, and web chat follow-ups. Notably, their AI agents have demonstrated significant results, such as facilitating $7M in car acquisitions through cold outbound calls in a month and achieving an 8.5 CSAT score, with 96% of customers satisfied with AI calls. The company emphasizes a human-like voice capability in multiple languages and can even clone the voices of top sales representatives. They are a Microsoft Partner and host operations on Azure, working towards SOC 2 Type II certification.

ScaleVoice provides AI voice agents specifically designed for car dealerships to handle BDC outbound and inbound service calls. Their AI agents are trusted by dealerships to answer every sales and service phone call, aiming to increase sales and improve service CSI scores. The agents are capable of complex reasoning, maintaining long-term customer memory, and possess human-like voices. They integrate seamlessly with existing CRM, DMS, and phone systems, including Xtime and VinSolutions, by accessing them via API or UI. ScaleVoice also automates SMS, email, and web chat follow-ups. Notably, their AI agents have demonstrated significant results, such as facilitating $7M in car acquisitions through cold outbound calls in a month and achieving an 8.5 CSAT score, with 96% of customers satisfied with AI calls. The company emphasizes a human-like voice capability in multiple languages and can even clone the voices of top sales representatives. They are a Microsoft Partner and host operations on Azure, working towards SOC 2 Type II certification.
Product: AI voice agents for automotive dealerships handling inbound/outbound sales and service calls
Founded: 2023
Employees: 25
Total funding: USD 3,290,000
Deployment / hosting: Microsoft Azure; Microsoft Partner
Automotive dealership communications and customer engagement (BDC outbound/inbound calls, appointment booking, overflow and after-hours coverage).
2023
Artificial Intelligence / Automotive software
USD 3,290,000
“NexWave Capital listed as an investor”