
RozieAI is a co-innovation partner that designs, prototypes, and launches tailored Customer Experience (CX) products for brands. They leverage a portfolio of "experience kits" to accelerate time-to-market for AI-powered solutions, specializing in experience design, digital engagement, and artificial intelligence. RozieAI offers managed experiences, allowing clients to focus on delivering exceptional customer experiences without the overhead of maintaining the technology stack. Their approach blends the best of off-the-shelf and custom-built solutions, delivering speed, scalability, and control. They serve various industries including Travel, Healthcare, Insurance, and Telecom, offering solutions like AI Concierge Teams, AI Companions for agents, and conversational analytics to enhance customer interactions, optimize operations, and drive business value.

RozieAI is a co-innovation partner that designs, prototypes, and launches tailored Customer Experience (CX) products for brands. They leverage a portfolio of "experience kits" to accelerate time-to-market for AI-powered solutions, specializing in experience design, digital engagement, and artificial intelligence. RozieAI offers managed experiences, allowing clients to focus on delivering exceptional customer experiences without the overhead of maintaining the technology stack. Their approach blends the best of off-the-shelf and custom-built solutions, delivering speed, scalability, and control. They serve various industries including Travel, Healthcare, Insurance, and Telecom, offering solutions like AI Concierge Teams, AI Companions for agents, and conversational analytics to enhance customer interactions, optimize operations, and drive business value.
Core offering: AI-powered customer experience (CX) products and managed experiences via pre-built "experience kits"
Headquarters: Durham, North Carolina, United States
Founders / CEO: Founders: Iranga Samarasingha, Lalindra De Silva, Sudha Meghan, Vijay Dheap; Sudha Meghan listed as Founder & CEO
Funding: Seed round dated 2018-03-23; amount not publicly disclosed
Employee count: 56
Customer experience (CX) automation and augmentation for enterprises across industries such as Travel, Healthcare, Insurance, Retail, and Telecom.
Enterprise software / Customer experience (CX) AI
Single seed round listed on public profile; amount not disclosed