
Roojoom is an AI-based Journey Orchestration Platform that personalizes customer journeys to achieve business goals across engagement channels. Their platform automates customer interactions from start to finish, optimizing user success, customer engagement, and customer service. Key capabilities include AI-based journey logic, continuous orchestration across multiple sessions and channels, auto-generated coding-free UX, and an AI engine for journey logic and execution. They have clients like Bouygues Telecom and SKY, indicating successful deployments and positive customer impact, with a focus on rapid return on investment through quick launches and easy integration.

Roojoom is an AI-based Journey Orchestration Platform that personalizes customer journeys to achieve business goals across engagement channels. Their platform automates customer interactions from start to finish, optimizing user success, customer engagement, and customer service. Key capabilities include AI-based journey logic, continuous orchestration across multiple sessions and channels, auto-generated coding-free UX, and an AI engine for journey logic and execution. They have clients like Bouygues Telecom and SKY, indicating successful deployments and positive customer impact, with a focus on rapid return on investment through quick launches and easy integration.
What they do: AI-based customer journey orchestration and personalization across channels
Founded: 2013
Offices: Tel Aviv, Dallas, Paris
Notable product: PickMyCall AI voice assistant
Funding (reported): $16.1M total (last round listed Jun 2019); seed $600K in Mar 2014
Headcount (reported): 26 employees
Customer experience, customer journey orchestration, personalization, and engagement optimization.
2013
Customer experience / SaaS
$600,000
Reported seed round to expand online tutorial/presentation product.
Listed as last funding round dated June 2019 in company profiles.
“Early investors include 2B Angels, Winnovation, Titanium Investments, Microsoft Accelerator, Keyrus Innovation Factory and other private investors”