
Riley AI is a SaaS company providing a customer intelligence platform that automatically transforms customer feedback from various sources into actionable product insights. Their AI-powered engine helps product, research, and go-to-market teams prioritize impactful customer insights, make faster decisions, and align teams around the voice of the customer. Riley integrates with tools like Gong, Zoom, and Google Meet, using advanced AI to connect qualitative and quantitative data, surfacing themes and opportunities with transparent evidence. The platform is SOC 2 Type II and GDPR compliant, emphasizing data privacy and security. Riley targets product managers, user researchers, marketers, and founders, enabling them to scale insights without increasing headcount and accelerate product development and marketing strategies. The company is based in San Francisco and has been recognized by Forbes as a top AI company to watch.

Riley AI is a SaaS company providing a customer intelligence platform that automatically transforms customer feedback from various sources into actionable product insights. Their AI-powered engine helps product, research, and go-to-market teams prioritize impactful customer insights, make faster decisions, and align teams around the voice of the customer. Riley integrates with tools like Gong, Zoom, and Google Meet, using advanced AI to connect qualitative and quantitative data, surfacing themes and opportunities with transparent evidence. The platform is SOC 2 Type II and GDPR compliant, emphasizing data privacy and security. Riley targets product managers, user researchers, marketers, and founders, enabling them to scale insights without increasing headcount and accelerate product development and marketing strategies. The company is based in San Francisco and has been recognized by Forbes as a top AI company to watch.
Headquarters: San Francisco
Founded: 2024
Product: Customer intelligence platform (Customer Data Orchestration System)
Seed funding: Seed led by Vertex Ventures US (~$3.0M)
Compliance: SOC 2 Type II and GDPR
Product insights, customer intelligence, and go-to-market alignment
2024
SaaS; Customer Intelligence / Product Analytics
$3.0M
Participation from NextView Ventures, Hyphen Capital, and angel investors
“Seed led by Vertex Ventures US with participation from NextView Ventures and Hyphen Capital”