
Returned.com is a consumer-centric startup founded in 2023 to revolutionize the tedious returns process for shoppers. By leveraging a patent pending AI platform to handle all return logistics, the company aims to ease consumer frustrations and position itself as a leading end-to-end returns solution focused entirely on simplicity for the customer.

Returned.com is a consumer-centric startup founded in 2023 to revolutionize the tedious returns process for shoppers. By leveraging a patent pending AI platform to handle all return logistics, the company aims to ease consumer frustrations and position itself as a leading end-to-end returns solution focused entirely on simplicity for the customer.
Founded: 2023
Product: AI-driven consumer returns mobile app
Additional product: Bought Bot — personal AI voice agent that can place customer-service calls
Funding: Pre-Seed (1 disclosed round); amount not publicly disclosed
Founders: Paul Lin and Eliza Lin (company site); Crunchbase also lists Danielle Crider and Patrick Justis
Consumer e-commerce returns process: time-consuming, friction-filled for shoppers and contributing to waste.
2023
E-commerce returns / returns logistics
Amount not publicly disclosed on the accessible profile (public view gated/obfuscated).
“Investor/board profiles associated with the company include Darryl Shaper, Paul Lin, and David Rosato”