Retention Science
Retention Science is an AI-driven email and SMS marketing automation platform designed for e-commerce businesses. It personalizes messages for each customer lifecycle stage, aiming to increase sales and retention. The platform optimizes emails by testing and learning, reducing manual work for marketers. Key features include lifecycle automation, AI-powered optimization of subject lines, content, delivery times, and product recommendations, and a drag-and-drop workflow editor. It also offers SMS integration for a multi-channel approach and a customer data platform (CDP) that unifies customer data and enhances it with AI predictions for segmentation. The company emphasizes its AI's ability to self-optimize emails, unlike competitors. Retention Science is part of the Constant Contact family of brands and serves businesses of all sizes, from startups to Fortune 500 companies.
Retention Science
Retention Science is an AI-driven email and SMS marketing automation platform designed for e-commerce businesses. It personalizes messages for each customer lifecycle stage, aiming to increase sales and retention. The platform optimizes emails by testing and learning, reducing manual work for marketers. Key features include lifecycle automation, AI-powered optimization of subject lines, content, delivery times, and product recommendations, and a drag-and-drop workflow editor. It also offers SMS integration for a multi-channel approach and a customer data platform (CDP) that unifies customer data and enhances it with AI predictions for segmentation. The company emphasizes its AI's ability to self-optimize emails, unlike competitors. Retention Science is part of the Constant Contact family of brands and serves businesses of all sizes, from startups to Fortune 500 companies.
TL;DR
What they do: AI-driven email and SMS marketing automation and customer data platform for e-commerce
Product: Cortex — personalizes email, SMS, and product recommendations using machine learning
Founded / HQ: Co-founded by Jerry Jao and Andrew Waage; Santa Monica, California
Funding signal: Last known round: Series A; lead investor listed as Upfront Ventures
Company Overview
Problem Domain
E-commerce customer retention and lifecycle marketing using predictive analytics and personalization
Industry
Marketing technology / MarTech
Funding Track Record
Crunchbase lists Series A with Upfront Ventures as lead
9050000.00
Last funding date and total funding amount from company snapshot data
Investor Signal
“Pritzker Group Venture Capital listed among disclosed investors; Crunchbase indicates multiple (≈11) investors”