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Reply.ai
Kustomer is an AI-powered customer service platform that unifies CRM, ticketing, and AI into a single solution to create exceptional customer experiences. The platform focuses on proactive service,…
Reply.ai
Kustomer is an AI-powered customer service platform that unifies CRM, ticketing, and AI into a single solution to create exceptional customer experiences. The platform focuses on proactive service,…
TL;DR
Founded: 2016
Primary product: Code-free ML-powered customer-service chatbots and agent-assist tools
Acquisition: Acquired by Kustomer in May 2020
Reported total funding: $3.7M–$4M (seed-stage, last round 2018)
Company Overview
Problem Domain
Customer service automation and conversational AI
Founded
2016
Industry
Customer service / Conversational AI / SaaS
Funding Track Record
Most recent disclosed round reported in 2018; aggregate reported seed-stage funding ~ $4M prior to acquisition
Investor Signal
“Seed and strategic investors included Aflac Global Ventures, Westfield, Seedcamp, JME Ventures, and participation via Y Combinator”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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