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Replicant
A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.
Replicant
A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.
TL;DR
What they do: Contact center automation platform with voice and chat AI agents plus conversation intelligence
Founded / HQ: 2017, San Francisco, CA
Employees: 187
Known funding: $27M Series A (2020); $78M Series B (2022); at least $113M total reported
Compliance: Claims SOC 2 Type II, HIPAA, PCI DSS, GDPR, CCPA
Company Overview
Problem Domain
Contact center automation and conversational AI for customer service
Founded
2017
Industry
Enterprise software / Contact center automation
Funding Track Record
$27M
$78M
Participants included Salesforce Ventures, Omega Venture Partners, IronGrey, Norwest and Atomic
Founders
What we do
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