RefundMyTicket
RefundMyTicket is a start-up founded in 2014 that helps air passengers claim compensation for delayed, cancelled, overbooked, missed flights, and luggage issues. The company operates a digital platform that simplifies the refund claim process, offering a quick 3-minute online claim submission and managing all paperwork, communications, and legal actions if necessary. It works on a no-win-no-fee basis, charging 18% commission on successful claims. Supported by StationF incubator, BPI France, and FrenchTech, RefundMyTicket leverages a team of developers, transportation sector expertise, and international lawyers to ensure passengers receive due refunds under EU and US regulations. The company targets individual travelers and partners with corporate clients like OTAs and travel platforms, aiming to industrialize and optimize air passenger claims at scale.
RefundMyTicket
RefundMyTicket is a start-up founded in 2014 that helps air passengers claim compensation for delayed, cancelled, overbooked, missed flights, and luggage issues. The company operates a digital platform that simplifies the refund claim process, offering a quick 3-minute online claim submission and managing all paperwork, communications, and legal actions if necessary. It works on a no-win-no-fee basis, charging 18% commission on successful claims. Supported by StationF incubator, BPI France, and FrenchTech, RefundMyTicket leverages a team of developers, transportation sector expertise, and international lawyers to ensure passengers receive due refunds under EU and US regulations. The company targets individual travelers and partners with corporate clients like OTAs and travel platforms, aiming to industrialize and optimize air passenger claims at scale.
TL;DR
Founded: 2014
Headquarters: Paris region (Colombes / Vincennes), France
Business model: No-win/no-fee passenger claim service (commission on successful claims)
Service: Automated assessment, claim submission, administrative follow-up, legal escalation
Team size (reported): 4 employees
Company Overview
Problem Domain
Air passenger compensation and claims processing
Founded
2014
Industry
Travel / Legal tech / Claims services
Funding Track Record
Profiles list a Seed round with investors including Pole Capital, Bpifrance and Aviva; some sources report last funding date 2016-09-18 and total funding ~1,220,000 USD.
Investor Signal
“Bpifrance; Aviva Group; Pole Capital”