Reecall
Reecall offers a conversational AI solution designed to enhance customer service by managing incoming calls and requests. Their platform aims to absorb 100% of customer inquiries, boosting team productivity by automating low-value calls and allowing human agents to focus on complex issues. Key benefits include a 50% cost reduction in call handling, a 7x increase in ticket processing capacity, and a 100% call pick-up rate. Reecall serves various industries, including Services, SaaS, Tourism, E-commerce, Real Estate, and Medical Practices, by providing intelligent virtual agents that can handle FAQs, customer support, and appointment scheduling. Their technology integrates with existing tools like Aircall and Zendesk to streamline operations and improve customer satisfaction.
Reecall
Reecall offers a conversational AI solution designed to enhance customer service by managing incoming calls and requests. Their platform aims to absorb 100% of customer inquiries, boosting team productivity by automating low-value calls and allowing human agents to focus on complex issues. Key benefits include a 50% cost reduction in call handling, a 7x increase in ticket processing capacity, and a 100% call pick-up rate. Reecall serves various industries, including Services, SaaS, Tourism, E-commerce, Real Estate, and Medical Practices, by providing intelligent virtual agents that can handle FAQs, customer support, and appointment scheduling. Their technology integrates with existing tools like Aircall and Zendesk to streamline operations and improve customer satisfaction.
TL;DR
What: Real-time Voice AI platform for designing, deploying and maintaining conversational phone agents
Founded: 2019 (born in Lyon, France)
Funding: €3,000,000 pre-Series A (2022) — Newfund, Kima Ventures, Evolem
Headcount: 19 employees
Key product claims: Absorbs incoming customer inquiries, 50% call-handling cost reduction, 7x ticket throughput, 100% call pick-up
Company Overview
Problem Domain
Customer service automation via conversational voice AI for phone-call and voice-assistant use cases
Founded
2019
Industry
Voice AI, SaaS
Tech Stack
Funding Track Record
€3,000,000
Announced as a €3M pre-Series A round in 2022.
Investor Signal
“Participating investors include Newfund, Kima Ventures and Evolem”