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Rauda AI is a SaaS platform that automates customer service using generative AI to deliver instant, accurate responses across channels. It integrates with CRMs and back-office systems to resolve…

Rauda AI is a SaaS platform that automates customer service using generative AI to deliver instant, accurate responses across channels. It integrates with CRMs and back-office systems to resolve…
What they do: SaaS platform that automates customer service using generative-AI agents (text and voice) and integrates with CRMs/back-office systems.
Founded: 2024
Headquarters: Madrid, Spain
Founders / leadership: Ion Cuervas-Mons (CEO), Jorge Tercero (CTO)
Recent funding: 2.4M seed (Sep 1, 2025); total ~3.3M
Customer support automation and customer-lifecycle automation
2024
Data and Analytics
EUR 2.4M
Bonsai Partners joined; existing backers increased participation.
EUR 520K
Investors included Demium Capital, JME Ventures, Fides Capital and angel investors.
“Participating investors include JME Ventures, Bonsai Partners, Demium Capital, Fides Capital, and angel investors”
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