QueryPal
QueryPal is revolutionizing enterprise customer support by leveraging past support tickets to create an intelligent deflection system that can handle most incoming chat+email queries without human intervention. Unlike conventional AI chatbots that merely search documentation, QueryPal's Agentic Support AI builds a comprehensive knowledge graph from historical support data, enabling tier 1-3 support capabilities including complex API interactions with systems of record. Its visual analytics dashboard gives CS leaders unprecedented visibility into support operations, while demonstrating dramatic ROI within weeks of install. Already trusted by companies like JetBrains and Simply Benefits, QueryPal is positioned to disrupt the $300B global customer support market by transforming cost centers into strategic assets without adding headcount. As seen in Financial Times, CIO Magazine, Newsweek, Yahoo!, US News and World Report, Fox News, InfoWorld, Information Week, and more.
QueryPal
QueryPal is revolutionizing enterprise customer support by leveraging past support tickets to create an intelligent deflection system that can handle most incoming chat+email queries without human intervention. Unlike conventional AI chatbots that merely search documentation, QueryPal's Agentic Support AI builds a comprehensive knowledge graph from historical support data, enabling tier 1-3 support capabilities including complex API interactions with systems of record. Its visual analytics dashboard gives CS leaders unprecedented visibility into support operations, while demonstrating dramatic ROI within weeks of install. Already trusted by companies like JetBrains and Simply Benefits, QueryPal is positioned to disrupt the $300B global customer support market by transforming cost centers into strategic assets without adding headcount. As seen in Financial Times, CIO Magazine, Newsweek, Yahoo!, US News and World Report, Fox News, InfoWorld, Information Week, and more.
TL;DR
Product: Agentic AI customer-support platform that builds a knowledge graph from historical support tickets to automate chat and email
Founded / HQ: Founded circa 2020; headquartered in San Francisco, California
Customers: Reported customers include JetBrains and Simply Benefits
Team size: Approximately 7 employees
Recent funding: Seed round announced Dec 15, 2022
Company Overview
Problem Domain
Customer support automation and deflection for enterprises
Founded
2020
Industry
Customer support / enterprise software