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Quark.ai
Quark.ai offers the Proactive Support Agent (PSA), an extensible Generative AI platform designed to automate and optimize the enterprise customer support lifecycle. PSA analyzes support tickets,…
Quark.ai
Quark.ai offers the Proactive Support Agent (PSA), an extensible Generative AI platform designed to automate and optimize the enterprise customer support lifecycle. PSA analyzes support tickets,…
TL;DR
What they do: Autonomous Generative AI platform (Proactive Support Agent) for automating enterprise customer, technical, field, sales, and internal support
Tech: LLMs, deep NLP, computer vision, and workflow automation with traceability to source documents
Integrations: Integrates with Salesforce, ServiceNow, Zendesk, and Atlassian
Team size: Around 13 employees
Funding: Seed-stage financing (total reported ≈ $8.0M; rounds include a $5M seed in Aug 2021 and a later round in Sep 2022)
Company Overview
Problem Domain
Enterprise customer and technical support automation
Industry
B2B Generative AI / Customer Support Automation
Tech Stack
Funding Track Record
5000000.00
Reported $5M seed round with participation from Fusion Fund, TiE Angels, and True Blue Partners
Most-recent seed-stage round reported on Sep 5, 2022
Investor Signal
“DNX Ventures, Fusion Fund, TiE Angels, True Blue Partners”
Founders
What we do
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