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Protoqual
Protoqual is a patient experience (PX) management platform that automates the conversion of patient feedback into targeted training initiatives for healthcare teams. Its core offering is an…
Protoqual
Protoqual is a patient experience (PX) management platform that automates the conversion of patient feedback into targeted training initiatives for healthcare teams. Its core offering is an…
TL;DR
What they do: Patient-experience platform that converts real-time patient feedback into targeted, CAHPS-aligned micro video training and analytics
Product focus: Automated feedback collection, 5-minute weekly video training, dashboards, and gamified learning for frontline healthcare staff
Privacy stance: Surveys are anonymous and the platform does not store PHI
Reported impact: Clients report improvements such as NPS and patient-survey score uplifts (figures cited on site)
Headcount ~6; total funding reported on site: 1,700,000 USD (last funding date 2024-02-15)