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Predictiva uses AI to automate quality control processes in call centers. The company creates solutions based on machine learning and natural language understanding and processing to assist…

Predictiva uses AI to automate quality control processes in call centers. The company creates solutions based on machine learning and natural language understanding and processing to assist…
What they do: AI/NLU and speech-to-text for automating call-center quality control
Headquarters: Málaga, Andalucia, Spain
Founded: 2016
Founder / CEO: Pablo Enciso
Funding signal: Multiple rounds including seed, grants, and debt; last recorded activity Oct 4, 2020
Call-center quality assurance and customer conversation analytics
2016
AI / Speech and NLP for customer service
Crunchbase shows multiple funding events (seed, grant, debt) with latest recorded activity on this date.
“Investors reported include Horizon 2020, Swanlaab Venture Factory, ENISA, CDTI and Sabadell Venture Capital”
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