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PolyAI
Consistently deliver your best brand experience, achieve accurate resolution and uncover data-driven business opportunities
PolyAI
Consistently deliver your best brand experience, achieve accurate resolution and uncover data-driven business opportunities
TL;DR
Core product: Multi-turn conversational voice assistants for contact centres
Founded: 2017
Founders / leadership: Nikola Mrkšić (CEO), Tsung-Hsien Wen (CTO), Pei-Hao Su
Total known funding: $70M (through Series B)
Headquarters: London (spinout from University of Cambridge)
Company Overview
Problem Domain
Customer service automation for contact centres using conversational AI
Founded
2017
Industry
Conversational AI / Contact centre automation
Funding Track Record
$12M
$14M
Brought total to $28M at the time
$40M
Participating investors included Twilio Ventures, Khosla Ventures, Point72 Ventures and Amadeus
Investor Signal
“Investors include Point72 Ventures, Khosla Ventures, Georgian, Twilio Ventures, Amadeus, Sands Capital and others”
Founders
What we do
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