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Pluno
Pluno was born from a simple idea: make customer support smarter, more efficient, and less frustrating for teams managing inquiries at scale. What started as a prototype called AwesomeQA - created to…
Pluno
Pluno was born from a simple idea: make customer support smarter, more efficient, and less frustrating for teams managing inquiries at scale. What started as a prototype called AwesomeQA - created to…
TL;DR
What they build: AI customer-support agents that learn from past tickets, handle multi‑turn conversations, assist human agents, and escalate when needed.
Founders: Alexander Abstreiter (Co‑Founder & CEO) and Korbinian Abstreiter (Co‑Founder & CTO).
Funding: Seed: USD 2,800,000 (announced 2023-07-11) led by North Island Ventures.
Rebrand: Originally launched as AwesomeQA; rebranded to Pluno on January 14, 2025.
HQ / Size: Munich, Germany; employee count reported as 8.
Company Overview
Problem Domain
Customer support automation for handling complex, multi‑turn tickets and improving agent productivity.
Industry
Customer support software
Funding Track Record
USD 2800000.00
Participating investors named include Collab+Currency, Coinbase Ventures, Possible Ventures, Uniswap Labs Ventures, Robot Ventures, and several angel investors (e.g., Hasu, Stepan Simkin, Christopher May).
Investor Signal
“Seed round led by North Island Ventures with participation from multiple crypto/Web3‑focused funds and angels (including Coinbase Ventures and others).”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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