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Provider of AI-powered customer service solutions. Pine negotiates lower bills, cancels unwanted subscriptions, and resolves customer disputes across various sectors, including telecom, cable, and…

Provider of AI-powered customer service solutions. Pine negotiates lower bills, cancels unwanted subscriptions, and resolves customer disputes across various sectors, including telecom, cable, and…
What they do: Autonomous consumer AI agent that completes customer-service tasks (calls, emails, web actions) to negotiate bills, cancel subscriptions, file complaints, and pursue refunds.
Founded: 2024 (launched January 2025)
Headquarters: Palo Alto, California
Founders / leadership: Stanley Wei (CEO), Vincent Sun (CTO)
Notable funding: Series A $25M led by Fortwest Capital
Consumer customer service automation: bill negotiation, subscription cancellations, complaint filing, refunds/compensation, travel assistance, appointment booking.
2024
Consumer AI / Customer Service Automation
Seed round announced Nov 26, 2024 (amount obfuscated in public records).
$25,000,000
Series A reported at $25M led by Fortwest Capital.
“Raised a $25M Series A led by Fortwest Capital”
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