
Provider of AI-powered customer service solutions. Pine negotiates lower bills, cancels unwanted subscriptions, and resolves customer disputes across various sectors, including telecom, cable, and financial services. Utilizing data analysis and tailored communication strategies, Pine secures compensation for unsatisfactory experiences and eliminates unnecessary fees. All interactions are fully encrypted and user-accessible.

Provider of AI-powered customer service solutions. Pine negotiates lower bills, cancels unwanted subscriptions, and resolves customer disputes across various sectors, including telecom, cable, and financial services. Utilizing data analysis and tailored communication strategies, Pine secures compensation for unsatisfactory experiences and eliminates unnecessary fees. All interactions are fully encrypted and user-accessible.
What they do: Autonomous consumer AI agent that completes customer-service tasks (calls, emails, web actions) to negotiate bills, cancel subscriptions, file complaints, and pursue refunds.
Founded: 2024 (launched January 2025)
Headquarters: Palo Alto, California
Founders / leadership: Stanley Wei (CEO), Vincent Sun (CTO)
Notable funding: Series A $25M led by Fortwest Capital
Consumer customer service automation: bill negotiation, subscription cancellations, complaint filing, refunds/compensation, travel assistance, appointment booking.
2024
Consumer AI / Customer Service Automation
Seed round announced Nov 26, 2024 (amount obfuscated in public records).
$25,000,000
Series A reported at $25M led by Fortwest Capital.
“Raised a $25M Series A led by Fortwest Capital”