
Perch Insights empowers Customer Experience (CX) leaders with AI-driven insights to proactively enhance business decisions and performance. The platform uniquely structures omni-channel data to create a single source of truth, enabling clients to improve customer journeys, increase conversion rates, and reduce acquisition costs. With proven results, such as a 20% increase in sales conversion and a 25% boost in cross-sales, Perch Insights positions itself as a leader in the CX analytics space, helping organizations optimize their customer interactions and drive growth.

Perch Insights empowers Customer Experience (CX) leaders with AI-driven insights to proactively enhance business decisions and performance. The platform uniquely structures omni-channel data to create a single source of truth, enabling clients to improve customer journeys, increase conversion rates, and reduce acquisition costs. With proven results, such as a 20% increase in sales conversion and a 25% boost in cross-sales, Perch Insights positions itself as a leader in the CX analytics space, helping organizations optimize their customer interactions and drive growth.
Sector: Customer Experience (CX) / Customer Intelligence SaaS
Founded: 2022
Headquarters: Waltham, Massachusetts
Employees: 46
Known funding: $2.9M Seed (announced Sep 26, 2022)
Fragmented customer data across CRM, dialer, marketing and billing systems hinders proactive CX and revenue optimization.
2022
SaaS; Customer Experience / Analytics
$2,900,000
Seed round announced Sep 26, 2022; amount reported as approximately $2.9M