
PatientGenie is an AI-powered healthcare navigation platform that simplifies access to care by connecting patients with the right providers and scheduling appointments on their behalf. The platform leverages patented algorithms and generative AI to provide personalized guidance, precision care matching, and effortless scheduling, reducing administrative burdens for health plans and providers. PatientGenie targets health plans, health systems, providers, and technology vendors, enhancing member experiences, improving operational efficiency, and fostering patient retention. The company emphasizes privacy, security, and collaboration to transform healthcare access and navigation at scale.

PatientGenie is an AI-powered healthcare navigation platform that simplifies access to care by connecting patients with the right providers and scheduling appointments on their behalf. The platform leverages patented algorithms and generative AI to provide personalized guidance, precision care matching, and effortless scheduling, reducing administrative burdens for health plans and providers. PatientGenie targets health plans, health systems, providers, and technology vendors, enhancing member experiences, improving operational efficiency, and fostering patient retention. The company emphasizes privacy, security, and collaboration to transform healthcare access and navigation at scale.
What they do: AI-powered healthcare access/navigation platform that matches patients to providers and schedules appointments
Product highlights: Omnichannel AI agent (Gennie), patented precision provider-matching/search engine, scheduling automation
Customers / targets: Health plans, contact centers, care teams, health systems, providers, technology vendors
Founded / HQ: Founded 2021; headquartered in Austin, Texas
Funding: Multiple pre-seed rounds; most recent dated 2024-01-02; total funding reported in evidence: 1,350,000 USD
Team size: Approximately 7 employees
Healthcare access and care coordination (provider matching, scheduling, member outreach, workflow automation)
2021
Healthtech
Most recent round date reported