
Passenger.care revolutionizes passenger care in the airline industry by leveraging AI and automation to optimize disrupted flight compensations. Their smart algorithms and experienced agents provide a harmony of technology and human expertise, resulting in cost savings for airlines and delighted customers. The platform offers solutions for smart agents, flight analytics, and claim automation, aiming to streamline customer support, improve efficiency, and enhance passenger satisfaction. Key features include rapid information retrieval for flight disruptions, effortless template management for communication, and insights into regulations, all contributing to a faster, cheaper, and more reliable supplier experience for airlines.

Passenger.care revolutionizes passenger care in the airline industry by leveraging AI and automation to optimize disrupted flight compensations. Their smart algorithms and experienced agents provide a harmony of technology and human expertise, resulting in cost savings for airlines and delighted customers. The platform offers solutions for smart agents, flight analytics, and claim automation, aiming to streamline customer support, improve efficiency, and enhance passenger satisfaction. Key features include rapid information retrieval for flight disruptions, effortless template management for communication, and insights into regulations, all contributing to a faster, cheaper, and more reliable supplier experience for airlines.
What they do: AI-powered passenger-claims and customer-care platform for airlines (claim automation, flight analytics, templates, regulatory insights)
Founders: Marianna Ukrainets; Michal Šefara; Sergii Kozyriev
Recent funding: Grant announced Mar 10, 2025; lead investor Seeds of Bravery
Airline passenger compensation, customer care, and disrupted-flight claims processing.
Aviation / Customer Service / SaaS
“Received grant funding led by Seeds of Bravery”