parlamind
VIER is a technology company specializing in AI-based communication solutions, offering a European cloud platform for customer dialogue. Their AI solutions are designed to be powerful, compliant, and secure for European businesses. With over 30 years of experience, VIER serves over 1,000 companies, aiming to shape the future of customer engagement. They emphasize security, expertise, and efficiency, with products and certifications like ISO 27001 and "Trusted Cloud". VIER combines artificial and human intelligence, leveraging the expertise of over 200 specialists across multiple locations and operating data centers in Germany, Switzerland, and the USA. Their solutions analyze, assist, and automate customer-facing business processes across all channels, enhancing employee capabilities and user experience.
parlamind
VIER is a technology company specializing in AI-based communication solutions, offering a European cloud platform for customer dialogue. Their AI solutions are designed to be powerful, compliant, and secure for European businesses. With over 30 years of experience, VIER serves over 1,000 companies, aiming to shape the future of customer engagement. They emphasize security, expertise, and efficiency, with products and certifications like ISO 27001 and "Trusted Cloud". VIER combines artificial and human intelligence, leveraging the expertise of over 200 specialists across multiple locations and operating data centers in Germany, Switzerland, and the USA. Their solutions analyze, assist, and automate customer-facing business processes across all channels, enhancing employee capabilities and user experience.
TL;DR
Headquarters: Berlin, Germany
Founded: 2015
Product: AI-driven customer service / conversational AI SaaS
Funding: Seed round (reported Jul 7, 2016)
Company Overview
Problem Domain
Customer service automation, conversational AI, customer communications analytics
Founded
2015
Industry
Artificial Intelligence / Customer Service Software
Funding Track Record
Single disclosed Seed round reported on Jul 7, 2016; public profiles show multiple investors but amount is obfuscated.