
Orbita is a healthcare technology company that provides AI-powered virtual assistants and digital tools to enhance patient engagement and streamline healthcare workflows. Their platform automates patient interactions across the care journey, from access and scheduling to post-procedure follow-up, improving operational efficiency and patient throughput. Key products include Digital Front Door, Patient Access and Acquisition, and Care Navigation solutions, which use conversational AI chatbots and virtual assistants to reduce staff burden, lower communication barriers, and increase patient acquisition. Orbita serves over 1.5 million patients with more than 50 million automated patient interactions, achieving significant reductions in cancellations and improvements in efficiency. The company partners with major healthcare and technology firms like Philips, Amazon, and Epsilon to deliver integrated AI solutions that improve patient experience and healthcare outcomes.

Orbita is a healthcare technology company that provides AI-powered virtual assistants and digital tools to enhance patient engagement and streamline healthcare workflows. Their platform automates patient interactions across the care journey, from access and scheduling to post-procedure follow-up, improving operational efficiency and patient throughput. Key products include Digital Front Door, Patient Access and Acquisition, and Care Navigation solutions, which use conversational AI chatbots and virtual assistants to reduce staff burden, lower communication barriers, and increase patient acquisition. Orbita serves over 1.5 million patients with more than 50 million automated patient interactions, achieving significant reductions in cancellations and improvements in efficiency. The company partners with major healthcare and technology firms like Philips, Amazon, and Epsilon to deliver integrated AI solutions that improve patient experience and healthcare outcomes.
What they do: Conversational and generative-AI patient engagement platform for healthcare (virtual assistants, chatbots, voice).
Founded / HQ: April 2015; Boston, Massachusetts.
Scale: 1.5M+ patients served; 50M+ automated patient interactions.
Customers / partners: Works with hospitals, health systems and partners including Philips and Amazon.
Funding (reported): Reported total funding ≈ $16.45M; multiple rounds including a Series A led by HealthX Ventures and Philips Health Technology Ventures.
Patient engagement and healthcare workflow automation using conversational AI.
2015
Healthcare technology / Digital health
$4.3M
Dealroom lists a $4.3M Series A in Feb 2023 led by HealthX Ventures and Philips HTV.
Philips announced a minority investment in May 2020.
“Philips Health Technology Ventures holds a minority interest; other investors reported include HealthX Ventures, Bossa Invest and BMG UpTech.”