
OpenDialog is an international conversational AI software company that enables organizations operating in regulated industries to safely harness the power of Generative AI to automate up to 90% of interactions. Designed to meet the strictest demands of regulated industries, the platform allows users to build, manage, and scale AI Agents with unmatched safety, transparency, and explainability. OpenDialog offers industry-specific solutions for Insurance, Healthcare, and Financial Services, aiming to revolutionize business processes through AI agents that automate repetitive tasks, enhance customer experience, and increase revenue. The company was founded by conversational AI experts recognizing the need for safer, more controlled AI in regulated environments. Key team members include Terry Walby (CEO), Dr. Ronald Ashri (CPTO), and Dean Chapman (CCO). OpenDialog has achieved recognition as 'Emerging Technology of the Year' at the UK IT Awards and secured an $8m Series A investment.

OpenDialog is an international conversational AI software company that enables organizations operating in regulated industries to safely harness the power of Generative AI to automate up to 90% of interactions. Designed to meet the strictest demands of regulated industries, the platform allows users to build, manage, and scale AI Agents with unmatched safety, transparency, and explainability. OpenDialog offers industry-specific solutions for Insurance, Healthcare, and Financial Services, aiming to revolutionize business processes through AI agents that automate repetitive tasks, enhance customer experience, and increase revenue. The company was founded by conversational AI experts recognizing the need for safer, more controlled AI in regulated environments. Key team members include Terry Walby (CEO), Dr. Ronald Ashri (CPTO), and Dean Chapman (CCO). OpenDialog has achieved recognition as 'Emerging Technology of the Year' at the UK IT Awards and secured an $8m Series A investment.
Founded: Company formed in 2022 (platform work began in 2017)
Focus: Conversational AI / AI agents for regulated industries (insurance, healthcare, financial services)
Product: No-code AI Agent Management System combining generative AI with explainable, auditable controls
Funding: Series A led by AlbionVC (Jan 2024); total funding reported as 13,000,000.00 USD
Terry Walby (CEO), Dr Ronald Ashri (CPTO), Dean Chapman (CCO)
Geography: UK headquarters (London) with a US entity/office in Austin, Texas
Regulated industries, notably insurance, healthcare and financial services.
2022
Conversational AI
>8,000,000 USD
Series A reported as led by AlbionVC with participation from Dowgate Capital
“Series A led by AlbionVC with participation from Dowgate Capital”